Refund policy
Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns You have 30 days from the date you received your item to request a return. To be eligible, your item must be unused, in the same condition you received it, and in its original packaging.
Non-Returnable Items The following items cannot be returned:
- Items on sale or clearance
- Damaged items due to misuse
Refunds Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed to your original payment method within 5-10 business days.
Exchanges If you received a defective or damaged item, we will replace it at no extra cost. Please contact us within 7 days of receiving your order.
How to Start a Return Email us at support@pulseforge.online with your order number and reason for return. We will provide you with return instructions.
Shipping Costs Return shipping costs are the responsibility of the customer, unless the item arrived damaged or defective.