Built for the Athlete in You
Frequently Asked Questions
How long does shipping take?
Orders are processed within 1–3 business days. Delivery typically takes 7–15 business days depending on your location. You'll receive a tracking number by email once your order ships.
Is shipping really free?
Yes! We offer free shipping on all orders across the USA with no minimum purchase required.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original condition. Contact us at contact@pulseforge.online to start a return.
My order arrived damaged. What do I do?
Email us at contact@pulseforge.online with your order number and a photo of the item. We'll send a replacement or full refund right away.
Can I cancel or change my order?
Contact us within 24 hours of placing your order and we'll do our best to accommodate changes before it ships.
Do you ship internationally?
Currently we ship within the United States only.
Are your products good quality?
Every product is carefully selected for performance, durability and value. We only carry gear we'd use ourselves.
Do apparel items run true to size?
Yes, our clothing follows standard US sizing. Check the size guide on each product page for exact measurements.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay.
I have a discount code. How do I use it?
Enter your code at checkout in the 'Discount code' field before completing your purchase.